Privacy Policy
Effective Date: 3 August 2026
1. Introduction
TOP Agro Tools Manufacturing Sdn. Bhd. (Registration No. 200501025811) (“TOP Agro Tools”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including product pages such as harvesting tools, or engage with our services.
TOP Agro Tools is a Malaysia-based agricultural tools manufacturer serving plantation companies and agricultural stakeholders locally and internationally.
2. Information We Collect
We may collect the following types of personal data:
2.1 Personal Identification Information
- Full name
- Company name
- Email address
- Phone number
- Country or location
2.2 Business and Enquiry Information
- Product enquiries, such as harvesting tools, poles, and equipment
- Purchase interests or requests
- Feedback or communications submitted through our forms
2.3 Technical Data
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the website
2.4 Cookies and Tracking Data
We may use cookies and similar tracking technologies to:
- Improve website functionality
- Analyse website traffic and user behaviour
- Enhance the user experience
3. How We Use Your Information
We may use your personal data for the following purposes:
- To respond to enquiries and provide product information
- To process business requests and communications
- To improve our website, products, and services
- To send updates, marketing materials, or product information where permitted
- To comply with legal and regulatory obligations
4. Legal Basis for Processing
We process your personal data based on:
- Consent: When you submit a form, agree to receive communications, or accept cookies
- Contractual necessity: To respond to product or service enquiries and fulfil business requests
- Legitimate interests: To improve our services, website, and business operations
- Legal obligations: To comply with applicable laws and regulatory requirements
5. Sharing of Information
We may share your information with:
- Internal teams within TOP Agro Tools and its affiliated entities
- Service providers, including IT, website hosting, analytics, and customer relationship management providers
- Business partners or distributors where relevant to your enquiry
- Regulatory authorities where required by law
We do not sell your personal data.
6. International Data Transfers
As TOP Agro Tools may serve customers and business partners in different countries, your personal data may be transferred to and processed outside your country of residence.
Where applicable, we take reasonable steps to ensure appropriate safeguards are in place to protect your personal data.
7. Data Retention
We retain your personal data only for as long as reasonably necessary:
- To fulfil the purposes outlined in this Privacy Policy
- To respond to enquiries and maintain business records
- To comply with legal and regulatory requirements
8. Your Rights
Depending on your jurisdiction, including under Malaysia’s Personal Data Protection Act 2010 or other applicable data protection laws, you may have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request the deletion of your personal data
- Withdraw your consent
- Object to certain types of processing
- Request data portability, where applicable
To exercise your rights, please contact us at:
Email: topagrotools@gmail.com
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data against:
- Unauthorised access
- Loss or misuse
- Unauthorised disclosure
- Alteration or destruction
However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Cookies Policy
We use cookies to improve and enhance your browsing experience.
You may:
- Accept or decline cookies through your browser settings
- Disable cookies through your browser
Please note that disabling cookies may affect certain features or functionality of the website.
11. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the content, security, or privacy practices of third-party websites. We encourage you to review their respective privacy policies before providing any personal information.
12. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable legal requirements.
Any changes will be published on this page together with the revised effective date.
13. Contact Us
For questions, requests, or concerns regarding this Privacy Policy, please contact:
TOP Agro Tools Manufacturing Sdn. Bhd.
Registration No.: 200501025811
LOT 2528, Jalan Poh Seng,
Bukit Perah, Sri Cheeding,
42700 Banting, Kuala Langat,
Selangor, Malaysia.
Telephone: +603 3191 2568
Email: topagrotools@gmail.com